Terms of Service

1. Agreement

These Terms of Service form an agreement between you and Rubicon Microproducts Inc. ("Rubicon", "we", "us"), the operator of Web Scout. By creating an account, generating an API key or using the platform, you agree to these terms. If you use Web Scout on behalf of an organization, you confirm you are authorized to bind it.

2. Platform scope

Web Scout provides a developer portal, a recording authorization API, team management, and a session replay interface for debugging web applications. Features may evolve; we will describe material changes before they take effect.

3. Account security

• Keep your sign-in credentials and API keys (format rmp_ followed by 40 hex characters) confidential.
• API keys are shown once at issue and stored only as hashes; revoke any key you suspect is exposed.
• Project owners are responsible for the team members they invite and the roles they assign, and should revoke access promptly when it is no longer needed.

4. Billing and active days

An active day is a UTC calendar day on which the recording authorization API first authorizes your project. On the prepaid Day-Pass Wallet, that first authorized check consumes one day credit. On the pay-as-you-go plan, you are billed only for active days. A paused project consumes no new active days; pausing does not reverse a day already counted. Each purchase issues a new API key.

5. Acceptable use

You must not use Web Scout for unlawful surveillance, to capture passwords, payment card data or other sensitive information, to gain unauthorized access, or to interfere with the service or other customers. You are responsible for giving required notices to, and obtaining required consent from, the people whose sessions you record.

6. Privacy and data residency

Our handling of personal information is described in the Privacy Policy. Recordings are stored in Canada (Azure Canada Central). You retain ownership of the data you submit, and we process it only to provide and secure the service.

7. Availability and liability

We work to keep Web Scout available but do not guarantee uninterrupted service. To the extent permitted by law, Rubicon is not liable for indirect or consequential losses arising from use of the platform. Nothing in these terms limits rights you have under applicable law.

8. Changes and contact

We may update these terms and will post the revised version with a new date. Questions: info@rubiconmp.com.